AI chatbots for e-commerce assist teams by answering simple and more frequently asked questions and directing customers to the right information. By responding to frequently asked questions, chatbots alleviate the burden on employees while keeping the answers controlled and in line with the business. This is especially helpful during peak hours. https://www.notion.so/How-an-AI-chatbot-for-e-commerce-fits-into-daily-customer-support-2f17250f104c800d896ad43c9fa1d968?source=copy_link